The Personal Casework team is a small group of local officers and committee members who are trained to provide confidential advice, support and representation where necessary to UCU members who are experiencing difficulties regarding their employment at Keele. These may be problems such as:

  • grievance & disciplinary matters
  • advice on contracts
  • bullying and harassment
  • redundancy

If you are a Keele UCU member and believe you need assistance or representation with any difficulties at work, please contact our casework co-ordinators via, they will ask you for some basic details and then pass these on to the most appropriate member of the Personal Casework team. All information is confidential and will only be discussed, where appropriate, with other members of the Personal Casework team. If possible please use a personal private email address, not your work account.

Education Support

There are many stresses on those who work in education – a challenging student, stress & depression, personal financial worries and so many more. That’s why Education Support offer free, confidential help and support, no matter what the problem.

Their trained counsellors listen without judgement. No issue is too big or too small.

Their free and confidential helpline is available 24/7 to everyone working in education and is available UK wide on 08000 562 561.


Their grants service helps working in or retired education staff experiencing short-term financial issues. Their our online form to apply for a grant. They can also support with training costs if you’re wishing to change career or re-join the education sector.